X, formerly Twitter, has been going through a zone of turbulence since its acquisition by Elon Musk. The latest problem: a wave of false reports targeting crypto-related accounts, wrongly accused of being spam. This incomprehension highlights the limits of automated moderation tools on such a sensitive subject.
X’s anti-spam algorithm caught at fault
In recent weeks, many X accounts dedicated to cryptocurrencies have seen abusive warnings appear accusing them of being automated spam. However, these are authentic accounts run by real communities.
This error is believed to be due to flaws in X’s anti-spam algorithm. Seeing intense activity on crypto accounts, with lots of mentions and tags, it wrongly identified them as harmful bots.
However, the craze around crypto naturally generates strong engagement on dedicated accounts, hence the misconception of the machine. A real challenge to calibrate this automated moderation tool.
The presence of numerous bots complicates the task
This problem is amplified by the omnipresence of fake accounts and bots in the crypto universe. Used to spread scams or manipulate opinion, they abound on these themes.
These bots reinforce the illusion of suspicious activities in the eyes of the X algorithm, which struggles to distinguish authentic discussions between crypto enthusiasts and attempts at large-scale manipulation.
The social network finds itself facing a headache. How can we fight against harmful bots without penalizing legitimate exchanges, which are certainly intense in the world of cryptocurrencies?
A major challenge for the future of crypto on
This moderation issue has crucial implications for the crypto ecosystem on Twitter. For fear of being unduly targeted, some opinion leaders are talking about a migration to other platforms like Reddit or Discord.
However, X remains the predominant channel for discussions and mutual assistance within the crypto community. Losing these users would be very damaging for the social network, especially with the departure of many advertisers.
In short, this controversy highlights all the difficulties in moderating sensitive themes, likely to attract manipulation. Automation has its limits, hence the importance of humans in the equation. Will Elon Musk and X be able to meet this challenge? The future of the social network in the ruthless world of crypto depends on it.
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